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Terms of service

This is a comprehensive set of Terms of Service for your store. To make this professional and easy for your customers to navigate on your website, I have formatted it with a clear hierarchy, structured sections, and emphasis on key legal points.


Terms of Service

OVERVIEW Welcome to Missnella. Throughout the site, the terms “we”, “us” and “our” refer to Missnella. Missnella operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). Missnella is powered by Shopify.

By visiting our site or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional policies referenced herein and/or available by hyperlink.


SECTION 1 - ACCESS AND ACCOUNT

  • Age Requirement: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • Accuracy of Information: You represent that all information provided (email, billing, shipping) is correct, current, and complete.

  • Security: You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account.

SECTION 2 - OUR PRODUCTS

  • Representations: We strive for accuracy, but product colors and appearance may vary depending on your device settings.

  • Modifications: Descriptions and prices of products are subject to change without notice at our sole discretion. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS

  • Acceptance: Placing an order is an offer to purchase. We reserve the right to decline any order for any reason. Your order is only accepted once confirmed by us.

  • Usage: Purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

  • Taxes & Shipping: Unless stated otherwise, posted prices do not include taxes, shipping, handling, or customs duties.

  • Payment: You represent that you are authorized to use the credit card provided and that all charges incurred will be honored.

SECTION 5 - SHIPPING AND DELIVERY

  • Liability: We are not liable for shipping delays caused by carriers or customs.

  • Risk of Loss: Once products are transferred to the carrier, the title and risk of loss pass to the customer.


SECTION 6 - INTELLECTUAL PROPERTY

All content included in the Services—such as text, graphics, logos, images, and software—is the property of Missnella, its affiliates, or licensors and is protected by international copyright and intellectual property laws. You may use the Services for personal, non-commercial use only.

SECTION 7 & 8 - THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools (like payment gateways) or links to external websites. We do not monitor these and are not liable for any harm or damages related to your use of third-party resources.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Missnella is powered by Shopify. However, your purchase is made directly with Missnella. You acknowledge that Shopify is not responsible for any aspect of the sales or products.


SECTION 10 - PRIVACY POLICY

Your submission of personal information through the store is governed by our Privacy Policy [LINK] and, in certain cases, Shopify's Privacy Policy.

SECTION 11 - FEEDBACK AND REVIEWS

If you send us feedback or reviews, you grant us a perpetual, worldwide license to use, edit, and publish that content in any medium. We are under no obligation to maintain feedback in confidence or pay compensation for it.

SECTION 12 - ERRORS AND OMISSIONS

We reserve the right to correct any typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, or availability, even after an order has been submitted.


SECTION 13 & 14 - PROHIBITED USES & AGENTS

You are prohibited from using the site for any unlawful purpose, to infringe on intellectual property, or to transmit malicious code.

  • AI & Agents: Any autonomous software (Agents) interacting with our Services must identify itself in the user agent string as Agent/[agent name] and must not attempt to circumvent CAPTCHAs or security measures.

SECTION 16 & 17 - LIMITATION OF LIABILITY

The Services and products are provided 'as is' and 'as available'. In no case shall Missnella, its directors, or officers be liable for any injury, loss, claim, or any direct/indirect incidental or consequential damages arising from your use of the service.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold Missnella and Shopify harmless from any claim or demand made by any third party due to your breach of these Terms or your violation of any law.


SECTION 22 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where Missnella is headquartered (Dubai, United Arab Emirates).

SECTION 24 - CHANGES TO TERMS

We reserve the right to update or change any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.


SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Spreadt General Trading LLC Address: Red Crescent Warehouse - 18, 6th St, Al Quoz First, Al Quoz, Dubai, UAE

Phone: 04 354 2255

Email: info@missnella.ae